Rapid Responder – Cambridgeshire

Do you have previous experience as a Healthcare Assistant, Support Worker, Care Worker or another similar job title? Are you currently looking for a new way to utilise the skills you have learnt to support people in an innovative way for a regional charity supporting unpaid carers? If so, this role as a Senior Care Assistant at Caring Together Charity could be exactly what you are looking for!

About Caring Together Charity

At Caring Together Charity our vision is a world with no unpaid carer in crisis, isolated or struggling alone.

We are passionate about helping people get the practical support and advice that really makes a difference to them – before, during and after their caring role.

An unpaid carer is anyone, including children and adults, who looks after a family member, partner or friend who needs help because of their illness, disability, a mental health problem or an addiction, and would find it hard to cope without their support.

We are proud to support more than 27,000 carers and their families every year, but there are more than 150,000 carers living in our region. And this number is rising.

We need your help to make sure unpaid carers in our local communities receive the practical and emotional support that they need.

About the role

As part of our team, your key focus areas will be providing a flexible service to customers and their families. In Cambridgeshire we are privileged to provide unique services which allow unpaid carers to access much needed breaks by providing support to the people they are caring for, an emergency response service for unpaid carers in crisis which affords them care for their loved one should they be unable to continue with their caring role for any reason, a hospital discharge service which supports getting people home without unnecessary delay and roles based within our main local hospitals which support staff and families to both identify routes to discharge or avoid admissions completely. Working alongside our homecare service we assess client needs; plan care needed and provide the service.

The successful candidate will have had experience in providing personal and social care preferably for more than two years, with an understanding of homecare and will work alongside the wider care team.

What we can offer you

• A salary of £28,000 per annum.
• A supportive working environment.
• The opportunity to make a positive impact to the lives of unpaid carers across Cambridgeshire.
• Ongoing learning and development.
• 20 days annual leave plus eight bank holidays.
• The option to buy or sell up to five days annual leave (subject to certain criteria being met).
• Access to a 24/7 GP, Employee Assistance Programme (EAP) and confidential counselling service.
• Death in service benefit of three times your annual salary.

What we need from you

Qualifications

• A minimum NVQ Level 2 in health and social care or equivalent. Level 3 is desirable.

Experience and knowledge

• Experience of providing person centred care in the community.
• Good IT skills. Experience using laptops and rostering systems.
• Experience of working independently, using own initiative and problem solving.
• Experience of establishing and maintaining professional working relationships at all levels and work well in a team.
• Experience of engaging with a diverse range of users and stakeholders.
• Knowledge and experience of working to a high standard within legislative and regulation standards of care. Minimum of two years’ experience within a domiciliary setting desirable.
• Previously undertaken care plan assessments (or have the capability to learn).

Skills and abilities

• Ability to multitask.
• Ability to work productively with a range of people with a range of needs.
• Strong communication both written and verbal and excellent interpersonal skills.
• Ability to build effective relationships with stakeholders.
• Excellent customer service philosophy.

Personal attributes

• Able to work under pressure and cope with change and conflicting priorities.
• Willingness to travel across our region.
• Seeks continuous improvement.
• Engaging personality who demonstrates a friendly, constructive, solution focussed approach.

Other job roles you may have held: Rapid Responder, Care Assistant, Care Worker, Healthcare Assistant, Support Worker, Care Professional, Homecare Assistant, or Senior Care Assistant.

Download our Rapid Responder job pack [PDF, 108kB]

To discuss the role please contact our People team.

To apply, please complete the application form, including your availability and send with your CV to [email protected]

We look forward to hearing from you!

We are inclusive. We celebrate multiple approaches and points of view. We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs.

We are currently not registered for the skilled sponsorship programme, therefore we are unfortunately unable to accept any applications in this criterion. Please only apply if you have the relevant UK right to work documentation.