Scope offers free energy and water advice to disabled people, helping them to manage their energy and water needs.
The service is open to:
- any disabled person or households where one or more disabled people live, and
- those households are in England or Wales.
Support with your energy and water needs
Scope’s expert advisers can support you through a wide range of topics related to your energy and water needs, including:
- managing energy and water debt
- changing your meter
- energy and water efficiency
- accessing benefits, grants, and trusts
- contacting or complaining to your supplier
- understanding your gas and electricity bills
- understanding how to use your heating systems
- support registering with the Priority Services Register.
Applying for energy and water support
During your application you will be asked about the type of support you need. You can choose how you would like to receive your advice – either by a telephone appointment or via email.
Apply for energy support via telephone appointment
Apply for energy support via email advice
The service is open Monday to Friday from 11am to 4pm.
